Privacy Policy
Last updated: May 12, 2025
At KovaDesk, we take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our service.
1. Information We Collect
We collect the following types of information:
- Account information: Your name and email address when you create an account.
- Business profile information: Business name, address, phone number, email, website, and license number that you voluntarily provide to generate documents.
- Usage data: How you interact with the service — which tools you use, documents generated, and feature usage patterns.
- Payment information: Processed securely by Stripe. We do not store your card number or payment details on our servers.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the KovaDesk service
- Send invoices, estimates, and follow-up emails to your clients via Resend
- Process payments and manage subscriptions through Stripe
- Generate AI-powered document content via the Anthropic API
- Send you service-related communications such as account and billing updates
- Analyze usage in aggregate to improve our product
3. We Never Sell Your Data
We do not sell, rent, or trade your personal information to third parties under any circumstances. Your data is used solely to operate and improve KovaDesk.
We share data only with the following service providers, strictly as required to deliver the service:
4. Cookies
We use essential session cookies to keep you signed in and maintain your account state. We do not use third-party tracking cookies, advertising cookies, or analytics cookies. You can disable cookies in your browser, but this will prevent you from staying logged in.
5. Data Retention
We retain your account data for as long as your account is active. If you close your account, we will delete your personal data within 30 days, except where we are required by law to retain it longer (such as payment records).
6. Security
We use industry-standard security practices to protect your data. All connections to KovaDesk are encrypted via HTTPS. Passwords are hashed using bcrypt and are never stored in plain text. We regularly review our security practices.
7. Your Rights
You have the right to access, correct, or delete your personal information at any time. To exercise any of these rights, contact us at the email address below and we will respond within 30 days.
8. Contact Us
For any privacy-related questions, concerns, or data requests, please contact us at:
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